Privacy Policy

Last Updated: January 2026

CRYPCO ("CRYPCO", "We", "Us", "Our") respects your privacy and is committed to protecting the personal information you provide while using the CRYPCO Platform.

This Privacy Policy explains generally how we collect, use, store, and protect information associated with your account and use of the Platform.


1. Information We May Collect

Depending on the features you use, we may collect:

Personal Information
  • Name
  • Email address
  • Mobile number
  • Date of birth, where applicable
  • Address
  • Other profile information
Verification Information

Where applicable:

  • KYC information;
  • Identification documents;
  • Verification information;
  • Supporting documents.
Transaction Information

Where applicable:

  • Transaction IDs;
  • Payment information;
  • Wallet addresses;
  • Transaction amounts;
  • Payment status;
  • Withdrawal or transaction records.
Account Information
  • User ID;
  • Login information;
  • Account status;
  • Platform activity;
  • Enrollment records.
Technical Information

We may automatically collect:

  • IP address;
  • Browser information;
  • Device information;
  • Operating system;
  • Login timestamps;
  • Platform activity;
  • Security logs.

2. How We Use Information

We may use your information to:

  • Create and manage your account;
  • Provide Platform services;
  • Process enrollment and payments;
  • Verify identity and account information;
  • Process transactions;
  • Maintain transaction records;
  • Provide customer support;
  • Communicate important Platform updates;
  • Improve Platform functionality;
  • Detect fraud or unauthorized activity;
  • Maintain Platform security; and
  • Comply with applicable legal requirements.

3. Payment Information

Payments may be processed through third-party payment providers, blockchain networks, wallets, or other service providers.

CRYPCO may retain transaction-related information necessary for maintaining account and transaction records.

Where a third-party provider processes payment information, its own terms and privacy policy may also apply.


4. KYC and Verification

Where KYC or identity verification is required, information and documents provided by the User may be processed for:

  • Identity verification;
  • Account security;
  • Transaction verification;
  • Fraud prevention;
  • Compliance requirements; and
  • Other legitimate Platform purposes.

5. Information Sharing

CRYPCO does not sell users' personal information for unrelated commercial purposes.

Information may be shared with trusted service providers where reasonably necessary to operate the Platform, including:

  • Hosting providers;
  • Technology providers;
  • Payment providers;
  • KYC/verification providers;
  • Security providers;
  • Customer support providers; and
  • Professional or legal advisers.

Information may also be disclosed where required by law, court order, government authority, or lawful regulatory request.


6. Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

Users are responsible for protecting their account credentials and authentication information.


7. Data Retention

We may retain personal information for as long as reasonably necessary for:

  • Providing services;
  • Maintaining account records;
  • Maintaining transaction records;
  • Security and fraud prevention;
  • Resolving disputes;
  • Legal and regulatory requirements; and
  • Legitimate business purposes.

Information may be deleted, anonymized, or securely disposed of when it is no longer required, subject to applicable legal requirements.


8. Cookies and Similar Technologies

CRYPCO may use cookies and similar technologies to:

  • Maintain login sessions;
  • Improve Platform functionality;
  • Remember preferences;
  • Monitor performance;
  • Improve security; and
  • Understand general Platform usage.

Users may manage cookies through their browser settings, although disabling certain cookies may affect Platform functionality.


9. Third-Party Links and Services

The Platform may contain links or integrations with third-party websites or services.

CRYPCO is not responsible for the privacy practices, security, content, or policies of third-party services.

Users should review the relevant third-party privacy policies before using those services.


10. User Rights and Requests

Subject to applicable law, users may contact CRYPCO regarding:

  • Access to their personal information;
  • Correction of inaccurate information;
  • Account-related privacy concerns;
  • Questions regarding data processing; or
  • Other privacy-related requests.

CRYPCO may require reasonable verification before processing certain requests.


11. Children's Privacy

The Platform is not intended for individuals who are legally unable to enter into binding agreements under applicable law.

CRYPCO does not knowingly collect personal information where such collection is prohibited by applicable law.


12. Changes to Privacy Policy

CRYPCO may update this Privacy Policy from time to time.

Any updated version may be published on the Platform with a revised "Last Updated" date.

Users are encouraged to periodically review the Privacy Policy.


13. Contact

For questions, concerns, or requests relating to this Privacy Policy or your personal information, users may contact CRYPCO through the official support/contact channels provided on the Platform.


14. Acceptance

By registering for or using CRYPCO, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your information as described above, subject to applicable law.